{"id":332,"date":"2022-02-28T12:01:00","date_gmt":"2022-02-28T12:01:00","guid":{"rendered":"https:\/\/www.laetus.com\/en\/?page_id=332"},"modified":"2025-09-10T09:53:51","modified_gmt":"2025-09-10T09:53:51","slug":"service-level-agreement","status":"publish","type":"page","link":"https:\/\/www.laetus.com\/de\/service-and-support\/service-level-agreement\/","title":{"rendered":"Service Level Agreement"},"content":{"rendered":"\n<figure class=\"wp-block-image alignfull size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"471\" src=\"https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/service-support\/head-banner\/sla-banner-1440x471-en.jpg?w=1024\" alt=\"\" class=\"wp-image-560\" srcset=\"https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/service-support\/head-banner\/sla-banner-1440x471-en.jpg?w=1440&amp;resize=1440&amp;quality=80&amp;strip=all 1440w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/service-support\/head-banner\/sla-banner-1440x471-en.jpg?resize=300&amp;w=300&amp;quality=80&amp;strip=all 300w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/service-support\/head-banner\/sla-banner-1440x471-en.jpg?resize=768&amp;w=768&amp;quality=80&amp;strip=all 768w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/service-support\/head-banner\/sla-banner-1440x471-en.jpg?resize=1024&amp;w=1024&amp;quality=80&amp;strip=all 1024w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/service-support\/head-banner\/sla-banner-1440x471-en.jpg?resize=450&amp;w=450&amp;quality=80&amp;strip=all 450w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/service-support\/head-banner\/sla-banner-1440x471-en.jpg?resize=582&amp;w=582&amp;quality=80&amp;strip=all 582w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/service-support\/head-banner\/sla-banner-1440x471-en.jpg?resize=900&amp;w=900&amp;quality=80&amp;strip=all 900w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/service-support\/head-banner\/sla-banner-1440x471-en.jpg?resize=1164&amp;w=1164&amp;quality=80&amp;strip=all 1164w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n\n\n<div class=\"lt-group-wrap\" id=\"lt-blocks-group-69edd25e7fecf\"> \n<div class=\"wp-block-group alignfull has-cerulean-red-background-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-center has-theme-white-color has-text-color has-h-2-font-size\" id=\"slas\">Service Level Agreements<\/h1>\n<\/div>\n\n\t\t<style>\n\t\t\t#lt-blocks-group-69edd25e7fecf {\n\t\t\t\t\t\t\twidth: auto;\n\t\t\t}\n\t\t\t#lt-blocks-group-69edd25e7fecf > .wp-block-group {\n\t\t\tpadding-top: 15px;padding-right: 0px;padding-bottom: 15px;padding-left: 0px;\t\t\t}\n\n\t\t\t@media print, screen and ( max-width: 767px ) {\n\t\t\t\t#lt-blocks-group-69edd25e7fecf {\n\t\t\t\t\t\t\t\t}\n\t\t\t\t#lt-blocks-group-69edd25e7fecf > .wp-block-group {\n\t\t\t\t\t\t\t\t}\n\t\t\t}\n\t\t\t#lt-blocks-group-69edd25e7fecf > .wp-block-group > * {\n\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t<\/style>\n\n\t\t <\/div>\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Laetus k\u00fcmmert sich um Ihre Produktionslinien, damit Sie sich um Ihr Tagesgesch\u00e4ft k\u00fcmmern k\u00f6nnen.<br>We provide various levels of Service Level Agreements for your Vision Inspection and\/or track &amp; trace solutions.<\/p>\n\n\n\n<p class=\"has-p-big-font-size\">VORTEILE<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<ul class=\"wp-block-list\">\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-cerulean-red-color\">Maximale Produktivit\u00e4t<\/mark><\/strong><br>Reduziertes Risiko von Ausfallzeiten.<\/li>\n\n\n\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-cerulean-red-color\">Volle Kostenkontrolle<\/mark><\/strong><br>Feste Servicekosten f\u00fcr das Jahr k\u00f6nnen budgetiert werden.<\/li>\n\n\n\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-cerulean-red-color\">Sofortige Unterst\u00fctzung<\/mark><\/strong><br>Priorisierte Reaktionszeit \u2013 Zeit zur L\u00f6sung von F\u00e4llen wird drastisch verk\u00fcrzt.<\/li>\n\n\n\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-cerulean-red-color\">Qualit\u00e4tsprobleme vermeiden<\/mark><\/strong><br>Langfristig zuverl\u00e4ssiges Produkt- qualit\u00e4t durch regelm\u00e4\u00dfige Wartung.<\/li>\n\n\n\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-cerulean-red-color\">Kontinuit\u00e4t gew\u00e4hrleisten<\/mark><\/strong><br>Service wird unabh\u00e4ngig von Personal- oder systematischen Ver\u00e4nderungen bereitgestellt.<\/li>\n\n\n\n<li><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-cerulean-red-color\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-cerulean-red-color\">Klare Prozesse definieren<\/mark><\/strong><\/mark><\/strong><br>Festgelegte Priorit\u00e4ten, Reaktionszeiten und Ma\u00dfnahmen bieten im Einsatzfall Sicherheit.<\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-cerulean-red-color\"><strong>Access to Customer Portal<\/strong><\/mark><br>See your ticket status at any time<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1033\" height=\"814\" src=\"https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/service-support\/sla-list.jpg?w=1024\" alt=\"\" class=\"wp-image-579\" srcset=\"https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/service-support\/sla-list.jpg?w=1033&amp;resize=1033&amp;quality=80&amp;strip=all 1033w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/service-support\/sla-list.jpg?resize=300&amp;w=300&amp;quality=80&amp;strip=all 300w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/service-support\/sla-list.jpg?resize=768&amp;w=768&amp;quality=80&amp;strip=all 768w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/service-support\/sla-list.jpg?resize=1024&amp;w=1024&amp;quality=80&amp;strip=all 1024w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/service-support\/sla-list.jpg?resize=450&amp;w=450&amp;quality=80&amp;strip=all 450w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/service-support\/sla-list.jpg?resize=582&amp;w=582&amp;quality=80&amp;strip=all 582w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/service-support\/sla-list.jpg?resize=900&amp;w=900&amp;quality=80&amp;strip=all 900w\" sizes=\"auto, (max-width: 1033px) 100vw, 1033px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Service Level Agreements Laetus k\u00fcmmert sich um Ihre Produktionslinien, damit Sie sich um Ihr Tagesgesch\u00e4ft k\u00fcmmern k\u00f6nnen.We provide various levels of Service Level Agreements for your Vision Inspection and\/or track &amp; trace solutions. VORTEILE<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":286,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-332","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service Level Agreement - Laetus<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.laetus.com\/de\/service-and-support\/service-level-agreement\/\" \/>\n<meta property=\"og:locale\" content=\"de-DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Level Agreement - Laetus\" \/>\n<meta property=\"og:description\" content=\"Service Level Agreements Laetus k\u00fcmmert sich um Ihre Produktionslinien, damit Sie sich um Ihr Tagesgesch\u00e4ft k\u00fcmmern k\u00f6nnen.We provide various levels of Service Level Agreements for your Vision Inspection and\/or track &amp; trace solutions. 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