Head of Sales Operations and Inside Sales
Since January 2015 at Laetus
Who are you and what is your role at Laetus?
I’m Ale, an Industrial Engineer with an MBA in General Management. I am the happy father of two wonderful children. At Laetus, I am Head of Sales Operations and Inside Sales and I manage a global team of ten committed and successful employees.
How long have you been there and what did you do previously?
I have been at Laetus for five years. Prior to that I worked for Daimler (Mercedes-Benz) for over seven years, both in Romania and at the German headquarters in Stuttgart.
Why did you choose Laetus?
When I was working for Daimler, I was not satisfied with the impact I was making. I often got the impression that I was just a number on the long list of employees and I decided to make a change. When a recruiter contacted me and asked if I was interested in working for a fast-growing industrial company that has a great business environment with superb career opportunities and excellent collaborative working culture, I knew this was the opportunity I was waiting for. I started working for Laetus.
What does your day-to-day work look like?
A day at Laetus looks pretty busy to me, if I’m honest.
We kick off with a short daily management meeting to ensure that we focus on our tasks and prioritise them as required. We examine the progress so far and try to anticipate any gaps based on trends. In the case of gaps, we work as a team to define countermeasures and ensure that we maintain them.
I spend quite a lot of time with my team. I want to understand their needs and give them guidance and support when needed. Together, we then try to understand the customer’s challenges and provide the best solutions.
Another key part of my role is working with the team and other departments to improve our internal processes to ensure that we serve customers faster and more effectively.
What I love most about my job is that everyday is different and that I can make a difference each and every day.
Briefly describe your career path at Laetus
I started off as a Technical Trainer and worked to create a training academy for our customers. We then grew as a team and after two years I assumed responsibility for the complete training academy. At a later date, I assumed responsibility for the hotline in order to use the training synergies to better serve our customers. Six months ago I had the opportunity to assume responsibility for the newly created Team Sales Operations and Inside Sales and I’m delighted about this new position. I work with a superb team. I’m learning something new and helping my team to grow everyday.
Describe what Laetus means to you in three words:
The best team wins!Back