{"id":4435,"date":"2026-08-05T11:55:56","date_gmt":"2026-08-05T11:55:56","guid":{"rendered":"https:\/\/www.laetus.com\/en\/?page_id=4435"},"modified":"2026-08-25T07:00:36","modified_gmt":"2026-08-25T07:00:36","slug":"psirt","status":"publish","type":"page","link":"https:\/\/www.laetus.com\/en\/psirt\/","title":{"rendered":"PSIRT"},"content":{"rendered":"\n<figure class=\"wp-block-image alignfull size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"344\" src=\"https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/PSIRT_header.png?w=1024\" alt=\"\" class=\"wp-image-3313\" srcset=\"https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/PSIRT_header.png?w=1440&amp;resize=1440&amp;quality=80&amp;strip=all 1440w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/PSIRT_header.png?resize=300&amp;w=300&amp;quality=80&amp;strip=all 300w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/PSIRT_header.png?resize=768&amp;w=768&amp;quality=80&amp;strip=all 768w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/PSIRT_header.png?resize=1024&amp;w=1024&amp;quality=80&amp;strip=all 1024w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/PSIRT_header.png?resize=450&amp;w=450&amp;quality=80&amp;strip=all 450w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/PSIRT_header.png?resize=582&amp;w=582&amp;quality=80&amp;strip=all 582w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/PSIRT_header.png?resize=900&amp;w=900&amp;quality=80&amp;strip=all 900w, https:\/\/global.laetus.com\/wp-content\/uploads\/dam\/web-images\/PSIRT_header.png?resize=1164&amp;w=1164&amp;quality=80&amp;strip=all 1164w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n\n\n<div class=\"lt-group-wrap\" id=\"lt-blocks-group-6a8e6fdf0e8f9\"> \n<div class=\"wp-block-group alignfull has-cerulean-red-background-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-center has-theme-white-color has-text-color has-h-3-font-size\"> Product Security<\/h1>\n<\/div>\n\n\t\t<style>\n\t\t\t#lt-blocks-group-6a8e6fdf0e8f9 {\n\t\t\t\t\t\t\twidth: auto;\n\t\t\t}\n\t\t\t#lt-blocks-group-6a8e6fdf0e8f9 > .wp-block-group {\n\t\t\tpadding-top: 20px;padding-right: 0px;padding-bottom: 20px;padding-left: 0px;\t\t\t}\n\n\t\t\t@media print, screen and ( max-width: 767px ) {\n\t\t\t\t#lt-blocks-group-6a8e6fdf0e8f9 {\n\t\t\t\t\t\t\t\t}\n\t\t\t\t#lt-blocks-group-6a8e6fdf0e8f9 > .wp-block-group {\n\t\t\t\t\t\t\t\t}\n\t\t\t}\n\t\t\t#lt-blocks-group-6a8e6fdf0e8f9 > .wp-block-group > * {\n\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t<\/style>\n\n\t\t <\/div>\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Laetus supports the responsible reporting of product security vulnerabilities. Our Product Security Incident Response Team (PSIRT) is the central point of contact for reports of potential vulnerabilities in Laetus products, software solutions, and related digital components.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n<div class=\"lt-group-wrap\" id=\"lt-blocks-group-6a8e6fdf0eea6\"> \n<div class=\"wp-block-group has-light-gray-background-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center has-cerulean-red-color has-text-color\">Report Vulnerabilities<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you have discovered a potential security vulnerability in a Laetus product, please send as complete a description as possible to our PSIRT: <a href=\"mailto:psirt@laetus.com\" target=\"_blank\" rel=\"noreferrer noopener\">psirt@laetus.com<\/a><\/p>\n\n\n\n<div class=\"wp-block-laetus-blocks-modal-buttons aligncenter\">\n<div class=\"wp-block-laetus-blocks-modal-button\">\n<div class=\"wp-block-button js-modal-trigger is-style-btn-with-arrow\"><a class=\"wp-block-button__link has-text-align-center wp-element-button\">PSIRT-Reporting Form<\/a><\/div>\n\n\n\n<div class=\"wp-block-laetus-blocks-modal-button-modal global-js-modal js-modal js-modal__align--left\"><div class=\"js-modal__content\"><span class=\"js-modal__close\"><\/span><div class=\"js-modal__header\"><h4 class=\"js-modal-title\">Contact Laetus team<\/h4><div class=\"js-modal-title-col-2\">+49 6251 97517 0<\/div><div class=\"js-modal-title-col-3\"><\/div><\/div><div class=\"js-modal__body\" data-action=\"https:\/\/www.laetus.com\/en\/thank-you-ppc\/\"><div class=\"lt-group-wrap\" id=\"lt-blocks-group-6a8e6fdf0edf8\"> \n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\t<div class=\"js-marketo-form-shortcode\">\n\t\t\n<form data-formID=\"1272\"><\/form>\n\t<\/div>\n\t\n<\/div>\n\n\t\t<style>\n\t\t\t#lt-blocks-group-6a8e6fdf0edf8 {\n\t\t\t\t\t\t\twidth: auto;\n\t\t\t}\n\t\t\t#lt-blocks-group-6a8e6fdf0edf8 > .wp-block-group {\n\t\t\tpadding-top: 40px;padding-right: 20px;padding-bottom: 40px;padding-left: 20px;\t\t\t}\n\n\t\t\t@media print, screen and ( max-width: 767px ) {\n\t\t\t\t#lt-blocks-group-6a8e6fdf0edf8 {\n\t\t\t\t\t\t\t\t}\n\t\t\t\t#lt-blocks-group-6a8e6fdf0edf8 > .wp-block-group {\n\t\t\t\tpadding-top: 40px;padding-right: 0px;padding-bottom: 40px;padding-left: 0px;\t\t\t\t}\n\t\t\t}\n\t\t\t#lt-blocks-group-6a8e6fdf0edf8 > .wp-block-group > * {\n\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t<\/style>\n\n\t\t <\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Please do not submit any passwords, personal data, live customer data, or other confidential information unless it is absolutely necessary for analyzing the vulnerability.<\/p>\n<\/div>\n\n\t\t<style>\n\t\t\t#lt-blocks-group-6a8e6fdf0eea6 {\n\t\t\t\t\t\t\twidth: auto;\n\t\t\t}\n\t\t\t#lt-blocks-group-6a8e6fdf0eea6 > .wp-block-group {\n\t\t\tpadding-top: 10px;padding-right: 10px;padding-bottom: 10px;padding-left: 10px;\t\t\t}\n\n\t\t\t@media print, screen and ( max-width: 767px ) {\n\t\t\t\t#lt-blocks-group-6a8e6fdf0eea6 {\n\t\t\t\t\t\t\t\t}\n\t\t\t\t#lt-blocks-group-6a8e6fdf0eea6 > .wp-block-group {\n\t\t\t\t\t\t\t\t}\n\t\t\t}\n\t\t\t#lt-blocks-group-6a8e6fdf0eea6 > .wp-block-group > * {\n\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t<\/style>\n\n\t\t <\/div>\n\n\n<div style=\"height:38px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-cerulean-red-color has-text-color\">What information do we need?<\/h3>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">The more detailed the report, the faster we can conduct the technical evaluation.<br>Please provide the following information if possible:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-light-gray-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center has-cerulean-red-color has-text-color has-link-color wp-elements-487cc4ff40837ceca5c3bdb90f5f0fea\">Product Information<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product Name or Product Family<\/li>\n\n\n\n<li>Software, Firmware, or Hardware Version<\/li>\n\n\n\n<li>Configuration and Operating Environment<\/li>\n\n\n\n<li>Affected Component or Function<br><\/li>\n<\/ul>\n\n\n\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-light-gray-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center has-cerulean-red-color has-text-color has-link-color wp-elements-3c42f8235a89fc6acc60767e25323659\">Technical Description<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Brief Description of the Vulnerability<\/li>\n\n\n\n<li>Expected and Actual Behavior<\/li>\n\n\n\n<li>Steps to Reproduce<\/li>\n\n\n\n<li>Potential Impact<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-light-gray-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center has-cerulean-red-color has-text-color has-link-color wp-elements-463a7a8222f6036493f70589bba3d426\">Evidence<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Screenshots, logs, or traces<\/li>\n\n\n\n<li>Proof-of-concept, if available<\/li>\n\n\n\n<li>Date and nature of the discovery<\/li>\n\n\n\n<li>Contact information for inquiries<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-cerulean-red-color has-text-color has-link-color wp-elements-54b1793d822930021f49177bc5e072a9\">Our Approach<\/h3>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Upon receiving a report, the Laetus PSIRT coordinates further handling<br>with the relevant product, development, quality, and security contacts.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<figure class=\"wp-block-table is-style-regular\"><table><tbody><tr><td><strong><span style=\"color:#cf142b;font-size:48px;\">1<\/span><\/strong><\/td><td><strong>Confirm Receipt<\/strong><\/td><td>We acknowledge receipt of the report and determine whether additional information is needed.<\/td><\/tr><tr><td><strong><span style=\"color:#cf142b;font-size:48px;\">2<\/span><\/strong><\/td><td><strong>Analyze<\/strong><\/td><td>The reported vulnerability is technically assessed, reproduced, and classified based on its potential impact.<\/td><\/tr><tr><td><strong><span style=\"color:#cf142b;font-size:48px;\">3<\/span><\/strong><\/td><td><strong>Resolve<\/strong><\/td><td>Any necessary corrective actions, mitigations, or security updates are coordinated with the relevant teams.<\/td><\/tr><tr><td><strong><span style=\"color:#cf142b;font-size:48px;\">4<\/span><\/strong><\/td><td><strong>Communicate<\/strong><\/td><td>We keep the reporter appropriately informed of progress and publish security advisories as needed.<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns has-light-gray-background-color has-background is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h6 class=\"wp-block-heading has-text-align-center has-cerulean-red-color has-text-color has-link-color wp-elements-3aefeba9cf08e800b491be92474c258b\">Responsible Disclosure<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">We ask that you report vulnerabilities responsibly and give Laetus sufficient opportunity to analyze and resolve them before sharing any information publicly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As part of responsible disclosure, we ask that you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Do not disrupt production systems, customer systems, or business operations.<\/li>\n\n\n\n<li>Do not view, modify, or delete any data that is not necessary to verify the vulnerability.<\/li>\n\n\n\n<li>Do not publicly disclose vulnerabilities before Laetus has had sufficient opportunity to evaluate the report and prepare appropriate countermeasures.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h6 class=\"wp-block-heading has-text-align-center has-cerulean-red-color has-text-color has-link-color wp-elements-187343c24ed964a4eb74aec00f8c181c\">Not to be used for Support Cases<\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">This reporting channel is intended exclusively for product safety issues. General technical support requests, spare parts requests, service cases, or commercial inquiries should be submitted through the regular Laetus service and contact channels.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you would like to contact our service department, you can do so at <a href=\"mailto:service@laetus.com\" target=\"_blank\" rel=\"noreferrer noopener\">service@laetus.com<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Product Security Laetus supports the responsible reporting of product security vulnerabilities. Our Product Security Incident Response Team (PSIRT) is the central point of contact for reports of potential vulnerabilities in Laetus products, software solutions, and related digital components. Report Vulnerabilities If you have discovered a potential security vulnerability in a Laetus product, please send as<a class=\"moretag\" href=\"https:\/\/www.laetus.com\/en\/psirt\/\">Read More<\/a><\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4435","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PSIRT - Laetus - English<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.laetus.com\/en\/psirt\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PSIRT - Laetus - English\" \/>\n<meta property=\"og:description\" content=\"Product Security Laetus supports the responsible reporting of product security vulnerabilities. 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