Service Level Agreements
Laetus takes care of your production lines so you can take care of your daily business.
We provide various levels of Service Level Agreements for your Vision Inspection and/or track & trace solutions.
- Maximize productivity
Reduced risk of downtime
- Control the costs
Fixed service costs for the year can be budgeted for
- Get immediate assistance
Prioritized response time – Time to resolve cases will dramatically decrease.
- Avoid quality issues
Long-term reliable product quality through regular maintenance
- Ensure continuity
Services will be provided no matter what personnel or systematic changes occur
- Define clear processes
Fixed priorities, response times and measures provide security in the case of service
- Access to Customer Portal
See your ticket status at any time