Service Level Agreement

Laetus takes care of your Track & Trace Solutions so you can take care of your daily business


  • Maximize productivity
    Reduced risk of downtime
  • Control the costs
    Fixed service costs for the year can be budgeted for
  • Get immediate assistance
    Prioritized response time – Time to resolve cases will dramatically decrease.
  • Avoid quality issues
    Long-term reliable product quality through regular maintenance
  • Ensure continuity
    Services will be provided no matter what personnel or systematic changes occur
  • Define clear processes
    Fixed priorities, response times and measures provide security in the case of service


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