Service Level Agreement

Laetus takes care of your Track & Trace Solutions so you can take care of your daily business

KEY BENEFITS

• Maximize productivity
  Reduced risk of downtime
• Control the costs
  Fixed service costs for the year can be budgeted for
• Get immediate assistance
  Prioritized response time – Time to resolve cases will dramatically decrease.
• Avoid quality issues
  Long-term reliable product quality through regular maintenance
• Ensure continuity
  Services will be provided no matter what personnel or systematic changes occur
• Define clear processes
  Fixed priorities, response times and measures provide security in the case of service

Back to Services